FAQ
FREQUENTLY ASKED QUESTIONS
What are my shipping options?
Your shipping options are UPS ground and the US Postal Service.
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When am I charged for my order?
You will be billed via email when your order ships.
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What methods of payment do you accept?
We accept cashier's checks and personal checks.
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How do I change quantities in my order?
If your order is already in process and you need to increase the amount please just email or give us a call and we will take care of that for you.
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How do I get a copy of my invoice?
You will receive your invoice via email when your order ships.
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When will my order be shipped?
Most orders take 3 to 4 weeks to ship unless there is a "special rush" request that has been approved.
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When will I receive my sample?
Most sample throw blankets ship to our customers within 1 to 2 weeks after their artwork has been approved.
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How do I track my order?
We will email you when your order ships, however, if you would like, we can also email you your UPS tracking number as well.
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What is the minimum order for a custom woven blanket?
The minimum order for a new custom woven design is 50 blankets. Re-orders of an existing design can be as few as 25 blankets.
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How much do custom woven blankets cost?
Current prices for every style, and the artwork charge for a new design, are on our Custom Throw Blanket Pricing page.
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What sizes do the woven throws come in?
Our woven throws come in 36x48, 48x60, and 48x68 inches, with about 2 inches of fringe.
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What kinds of throws do you make?
We weave 2 Layer, 2½ Layer, and Tapestry throws in 100% cotton. The design is woven into the blanket, not printed on top.
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Do I need finished artwork to get started?
Send us a logo, a photo, or even just an idea, and our designers will build the design from there.
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